DELIVERY & RETURNS

Royal Mail

United Kingdom, Ireland

£5.99

Europe: £15

International: £35.00

Customs Duties, Border Taxes and Import Fees

We kindly request our valued customers to acknowledge that in certain regions, local charges may apply. Orders dispatched to countries or regions outside of the UK; these products may be subjected to taxes during shipment, such as customs duties, border taxes and import fees.

It is to be noted that the recipient of the delivery is considered the importer of record in the country of importation and holds full responsibility for all import fees incurred. As an international seller, we adhere to all relevant laws and regulations in order to ensure the smooth delivery of our products to our customers around the world.

If you want your package to arrive by Christmas 🎄, make sure you place your order before the cut-off delivery date;

Local Orders: 16th December 2024

Made-to-order merch: Friday 13th December

If you want your package to arrive by Christmas, make sure you place your order before the cut-off delivery date;

International: 25th November

Local Orders: 16th December

PAYMENT OPTIONS

We accept payment by MasterCard, Visa Delta, Maestro/Switch, Solo and Electron. This website is protected by the highest levels of SSL security and is a fully PCI-DSS Compliant site.

REFUNDS AND EXCHANGE POLICY

We are happy to exchange or refund non made to order items returned in a saleable condition with a valid confirmation email within 28 days of purchase. If you do not have a confirmation email, we may at our discretion offer an exchange to the value of the current or most recent selling price. Please contact us directly for an exchange or refund. This does not affect your statutory rights.

If you believe your parcel is missing or lost, please notify us within 14 days of the confirmed delivery date to raise a dispute. This allows us to work with our print partners to investigate the issue and find a reasonable solution.

We are unable to process missing parcel claims submitted beyond this 14-day window. Please ensure all inquiries are made within this timeframe for us to assist you promptly.